Epping Forest District Council has a duty to make arrangements to secure continuous improvement in the way in which its functions and services are delivered, having regard to a combination of economy, efficiency and effectiveness.
For further information about our approach to performance improvement or any aspect of our performance, please click on the links below or contact the Performance Improvement Unit.
Corporate Plan 2011 - 2015
The Council's new Corporate Plan for 2011/12 to 2014/15 has recently been published. Please click here to visit our Corporate Plan pages or to download a copy of the document
The Corporate Plan sets out our priorities over the next four years, and focuses on those issues that matter most to people, national priorities set by the Government and local challenges arising from the social, economic and environmental context of the district.
The Council has produced an interactive guide to its corporate plans and priorities for the next four years. You can now explore how each of our aims, objectives and indicators relate to each other as well as to which areas of the Council's work they are linked.
Please click here to try out the guide.
For details of the Corporate Plan, our Medium-Term Aims and Business Plans, our approach to Value For Money and Data Quality, and our Customer Charter, please click here.
For details of the Council's performance against its key objectives and performance indicators, please click here.
For details of external performance frameworks for local government covering a range of services and improvement opportunities, please click here.
The Performance Improvement Unit provides advice and support across the Council to drive continuous improvement, leading to improved services and outcomes.
The Performance Improvement Unit is also responsible for the Council's strategic approach to equality and diversity, in order to deliver better outcomes for all and embed equality in all aspects of our performance. For details of our approach to equality, please click here.