Performance Improvement

The Council aims to provide best value services and seeks to continually improves its performance in order to meet the needs and expectations of users of its services.

The Council's Performance Improvement Unit provides advice and support across the authority to drive and monitor continuous improvement, leading to improved services and outcomes.

Click on the links below for further information about our performance and the work of the Performance Improvement Unit.

Audit and Inspection Letters

Annual audit and inspection letters issued by the Council's external auditors.

Performance Assessment

National performance frameworks for local government covering a range of services and improvement opportunities, including Comprehensive Performance Assessment, Comprehensive Area Assessment, Use Of Resources and Value For Money, Direction of Travel/Managing Performance, and Data Quality.

Performance Indicators

Details of the Council's performance against national and local indicators.

Corporate Priorities, Plans and Strategies

The Council's Key Priority Objectives, the Council Plan, Performance Reports, Directorate Business Plans and Customer Charter.

Equality and Diversity

The Council’s Equal Opportunities policies, including its Race Equality, Disability Equality, and Gender Equality Strategies, the Corporate Equality Action Plan, and Equality Impact Assessments.

Contact the Performance Improvement Unit

• Telephone: (01992) 564180
• Email: bestvalue@eppingforestdc.gov.uk
• Performance Improvement Unit, Civic Offices, High Street, Epping, Essex, CM16 4BZ.